I adore conferences. I've attended conferences for libraries, genealogy, Phi Theta Kappa, tourism management, and different church things, particularly when I was younger. I've also planned a few conferences in my day and continue to work on committees for program planning and local arrangements.
The energy and new ideas always make me excited and motivated to work harder and try new things. For the first time, I get to be the keynote speaker at a conference today, and, I hope, motivate and excite others on customer service within libraries.
If you're interested, you can see my slides for the Library Management Institute below.